Larson • King was again named to BTI Consulting’s Client Service A-Team based on an annual survey of corporate counsel for Fortune 1000 companies who were asked about law firm client service performance. The Client Service A-Team List is considered the gold standard—used by law firms and corporate counsel alike—to assess how law firms compare in the delivery of client service. As in prior years, Larson • King was one of just a few boutique law firms recognized in the report, which lists only 300 elite law firms in the country.
The industry’s only such survey, BTI’s methodology is based exclusively on objective, unbiased client feedback from in-depth interviews with corporate counsel regarding law firm performance. The BTI Client Service A-Team only includes law firms which clients describe as best across 17 activities proven to drive superior client service. Every firm scored is identified by clients using a distinct ranking method of key client attributes. The rankings reflect not only how frequently firms are mentioned, but also the nature of the attributes for which they are cited and how valuable these attributes are to clients.